LOUISE—BRIDGE will gladly accept returns/exchanges for store credit on any items (except items which are final sale) that are in their original condition. Shoes will be accepted only if returned in their original, undamaged shoe box or bag.
Please email firstname.lastname@example.org within 5 days of receiving your order and we will issue you a Return Number (R#). We require that your item is returned within 5 days of receiving your R#. Please note that all returns that do not meet the 5 day requirement for requesting a R# will only be considered.
If you decide to exchange an item to LOUISE—BRIDGE you are responsible for any shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package on the return shipments, and the cost of returning the package to LOUISE—BRIDGE.
Please mail your return with the original receipt to the following address:
231 Larchmont Drive
Arroyo Grande CA 93420
Upon acceptance of merchandise for exchange, the new item will be shipped upon availability.
LOUISE—BRIDGE reserves the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.